Now available in Ottawa; Desktop Support and Managed IT Services

Officially offered in Ottawa and the Greater National Capital Region starting September 1, 2017. We provide computer support on-going or as needed to fill gaps in your organization and your budget. Shop our support options when needed. Or contact us to benefit from a continuous support package adapted to your professional needs.

Our new office services help:

  • Improve system performance to increase productivity and reduce operating costs
  • Detect potential problems before they happen
  • Minimize delays due to unexpected technological issues
  • Save valuable time to focus on work, not computer problems
  • Avoid having your own IT support – only pay for what you need

Koza Desktop Support and Managed IT Services

Here are some of the specific services we can provide to be your one-stop shop:

  • Maintenance of the desktop / laptop
    • Software installations, update
    • Anti-virus, anti-spam, anti-malware installation
  • Computer network and connectivity management, including firewall and other network devices
    • Help staff work in the office or from anywhere
    • Secure access to your data and applications
  • Monitoring, maintenance and support of the 24/7 server farm
  • Helpdesk – remote and on-site assistance for emergencies
  • Backup and storage of documents and applications, both on-site and off-site
  • IT Asset Management
  • Recommendations and advice on equipment, purchasing, recycling of equipment
We are also pleased to announce that we can use the new Koza Network Operations Center located in downtown Ottawa near the Byward Market.
feel free to contact us for more information on these other Koza services or on our website:

We look forward to discussing ways we can help you and tell you more about Koza’s new service offering!

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