Managed IT Services

Koza Professional Services, desktop support

Our IT engineers are experts at providing you

with practical experience acquired from

services supplied to companies

of all sizes. Call Us 613 212 5050 x1

Serving the IT needs of associations, not-for-profits and small-to-medium businesses for so many years, our Managed IT Plans have evolved to help our clients at the minimum cost possible, while supplying the maximum quality.

What sets us apart from other providers?
The answer is simple: Our unique plan and Quality of services supplied. You don’t pay for support that you are not getting.

Our support plan is designed to minimize cost for an organization with standard IT management operations including cyber security, server, network connectivity and desktop helpdesk management.

Remote Management

24/7 support, 5 minute response time

Desktop computer support

MS 365 support

WIFI connectivity

Proactive monitoring and management

Cyber Security Services

Office 365 security

Penetration testing

Secure home – office connectivity

Firewall Services

Anti Malware management

Your business requirements are unique.
Koza offers a custom-fit solution for your IT needs.

koza desktop-support

Desktop Support & Help Desk Services

  • Work anywhere – remote connectivity setup, support
    • Secure access to your data and applications
    • Server farm 24/7 monitoring, maintenance and support – virtual or physical, proactive server management
  • Desktop/laptop computers
    • Software installations, patching
    • Anti-virus, anti-spam, anti-malware setup
    • MS Office applications, including email, setup, support
    • IT network and connectivity
  • Helpdesk – remote and onsite support for emergencies
  • Documents and applications backup and storage – on- or off-premises
  • Recommendations and advice on equipment, purchasing, hardware recycling
  • Proactive IT asset management
  • Conferences/symposia support
  • Facilitate other IT equipment and applications
  • Printers, audio-visual systems
  • Small-office accounting software support, e.g., QuickBooks, Sage
  • Network Planning, Design, & Implementation
  • Wireless Networking
  • Office Server Implementations and Migration
  • VOIP Services

Our services will help your organization to:

Help desk support

Detect potential problems before they occur

To reduce downtime, we anticipate problems before they occur by performing proactive network monitoring and monitoring, regular on-site and off-site data backup and security, the latest anti-malware and anti-malware applications. -spam and automatic updates and patches of applications.

Help desk support

Improve system performance to increase productivity and reduce operating costs

We are also able to improve the reliability of your system by ensuring that it is always well maintained. We work behind the scenes to keep your IT environment running smoothly.

Cyber ​​security services

Cybersecurity – will help protect your business

We perform assessments to determine where your greatest weaknesses are, and recommend solutions that are appropriate for your infrastructure.

Services d'assistance

Minimize delays due to unforeseen technological problems

We can ensure that your server is backed up regularly and that your entire system is well maintained.

Support Services

Employee change – focus on work and not on IT issues

We also adapt quickly to employee changes. We can easily configure e-mail, server access and other IT support services for new employees. As your organization grows, we can set up new workstations or replace old ones. If someone leaves your organization, we can secure their data and ensure that their release goes smoothly.

Support Services

Avoid recruiting your own IT support – just pay for what you need

Whether you have an IT department or not, our desktop and server support services can help you reduce your overall IT costs. Rather than hiring a full-time system administrator, you can let us meet your IT needs for a fraction of the cost of salaries and benefits.