koza desktop-support

Desktop Support & Help Desk Services

  • Work anywhere – remote connectivity setup, support
    • Secure access to your data and applications
    • Server farm 24/7 monitoring, maintenance and support – virtual or physical, proactive server management
  • Desktop/laptop computers
    • Software installations, patching
    • Anti-virus, anti-spam, anti-malware setup
    • MS Office applications, including email, setup, support
    • IT network and connectivity
  • Helpdesk – remote and onsite support for emergencies
  • Documents and applications backup and storage – on- or off-premises
  • Recommendations and advice on equipment, purchasing, hardware recycling
  • Proactive IT asset management
  • Conferences/symposia support
  • Facilitate other IT equipment and applications
  • Printers, audio-visual systems
  • Small-office accounting software support, e.g., QuickBooks, Sage
  • Network Planning, Design, & Implementation
  • Wireless Networking
  • Office Server Implementations and Migration
  • VOIP Services