profile

Service Area

Canada Provinces and Cities:

Ontario, Quebec, and all other provinces. Ottawa, Toronto, Montréal, Québec, Calgary, Saskatoon, Winnipeg, Vancouver.

We are a global supplier for remote database administration and server management services.

Network Operations Center (NOC)

1345 Baseline Rd, Ottawa
Ontario K2C 0A7
Canada

1 Nicholas Street, Suite 700
Ottawa, Ontario, K1N 7B7
Canada

Phone: 866-279-5692 toll-free
Phone: 613-212-5050
Fax: 613-604-1009

Proud Member of the Ottawa Board of Trade

Your Business Continuity is Our Priority

  • 5-minute IT support response time
  • Committed to long-term business relations
  • Experienced IT engineers and SMEs
  • Saved customers $15 million+ in licensing and hardware costs
  • In business since 2005
  • Expertise in cloud management, server management, website and database management.
  • Our servers are in Canadian tier-3 datacenters.
  • Technical personnel have engineering university degrees. I.T. architects are your contact points.
  • I.T. architects are your contact points.
  • We apply cyber security best practices
  • Support phone line calls are answered by local personnel employed by Koza
  • We take care of the site/server-down and slow-response alerts before you notice the problem
  • One-stop shop for all your I.T. requirements
  • Our ticketing system provides you with insights into all the issues and related actions taken
  • Peace-of-mind operation for our clients: No more worrying about your I.T. infrastructure, website and servers.

Our Core Differences:

  • Founded by Ttechnical experts: Our two founders are a hands-on systems expert and an application architect.
  • Lowest possible cost without compromising quality: We minimize management and operation costs.
  • High quality: We are engineers and we do not outsource the services the third parties.
  • Best Possible Response Time: You can call the assigned level-3 support engineer directly.
  • Unbeatable outage resolution: We respond to outage calls late nights and weekends.
  • Happy clients, long-term relations: We have been in business for more than 15 years, and have maintained some of our active contracts for over 10 years.

Our Motivation:

We are proud engineers who thrive on:

  • Keeping your business up and running with no downtime.
  • Improving ten-fold your IT systems application performance.
  • Supplying a service that permits you to sleep well while we are taking care of your systems overnight.
  • Completing your infrastructure, web, software and database projects on time and under budget.

Visit our Testimonials page for some of the feedback we’ve received.

Our Client List