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Service Area

Canada Provinces and Cities:

Ontario, Quebec, and all other provinces. Ottawa, Toronto, Montréal, Québec, Calgary, Saskatoon, Winnipeg, Vancouver.

We are a global supplier for remote database administration and server management services.

Network Operations Center (NOC)

Your Business Continuity is Our Priority

• 5-minute IT support response time
• Committed to long-term business relations
• Experienced IT engineers and SMEs
• Saved customers $15 million+ in licensing and hardware costs
• In business since 2005
• Expertise in cloud management, server management, website and database management.
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• Our servers are in Canadian tier-3 datacenters.
• Technical personnel have engineering university degrees. I.T. architects are your contact points.
• I.T. architects are your contact points.
• We apply cyber security best practices
• Support phone line calls are answered by local personnel employed by Koza
• We take care of the site/server-down and slow-response alerts before you notice the problem
• One-stop shop for all your I.T. requirements
• Our ticketing system provides you with insights into all the issues and related actions taken
• Peace-of-mind operation for our clients: No more worrying about your I.T. infrastructure, website and servers.

Our Core Differences:

• Founded by Ttechnical experts: Our two founders are a hands-on systems expert and an application architect.
• Lowest possible cost without compromising quality: We minimize management and operation costs.
• High quality: We are engineers and we do not outsource the services the third parties.
• Best Possible Response Time: You can call the assigned level-3 support engineer directly.
• Unbeatable outage resolution: We respond to outage calls late nights and weekends.
• Happy clients, long-term relations: We have been in business for more than 15 years, and have maintained some of our active contracts for over 10 years.

Our Motivation:

We are proud engineers who thrive on:

• Keeping your business up and running with no downtime.
• Improving ten-fold your IT systems application performance.
• Supplying a service that permits you to sleep well while we are taking care of your systems overnight.
• Completing your infrastructure, web, software and database projects on time and under budget.

Visit our Testimonials page for some of the feedback we’ve received.

Our Client List